Tuesday, October 28, 2025
Surface in Retail Flyer
This solution brief details how the Microsoft Surface for Business can pivot the retail sector. With high-quality devices, Microsoft is on the forefront of providing diversified device portfolios that integrate seamlessly with business applications. They come built-in with top-notch security features, ensuring your retailer's premium image is protected. Surface devices work efficiently with modern tech tools such as Microsoft 365, Azure, and Windows 11, providing crystal clear communication capabilities, AI experiences, and enhancing collaboration. With Microsoft's chip-to-cloud security approach, retailers are safeguarded at every layer, mitigating risks while enabling a modern workplace. Microsoft demonstrates how their technology can do more than just sell products - they can transform the overall shopping experience through new AI experiences and seamless integration with digital apps. This not only transforms the customer experience but also lifts employee productivity and engagement. With Microsoft Surface, your business can be more connected, more knowledgeable, and more secure than ever. Contact us today for the latest Surface devices for retail establishments.
MAGRABi frames a modern shopping experience with Microsoft Surface | Microsoft Customer Stories
Learn about how MAGRABi, a leading eyewear retailer, reimagined the retail shopping experience with Microsoft Surface devices. By embracing this unbeatable technology, the company has been able to efficiently streamline inventory management and enable mobile point of sale (POS) experiences on the shop floor. This has reshaped the customer journey into a more personal, efficient, and convenient experience. Impressively, the implementation of Surface devices has allowed MAGRABi's dedicated staff to consult with customers without having to step away, ensuring a seamless and engaging shopping experience. The result? A staggering cut in customer wait time by 50% and a significant boost in sales, showing clearly just how transformative this technology can be. Find out more about how you can bring similar changes to your business. Contact us today to get started!
How to build a bioeconomy that is responsible, inclusive and resilient
Discover why building a secure and equitable bioeconomy requires a shared commitment across regions, sectors and disciplines and responsible use of AI.
Overview of Azure Arc-enabled Kubernetes - Azure Arc
Managing Kubernetes clusters across hybrid or multicloud environments introduces complexity, risk, and tool sprawl. Azure Arc-enabled Kubernetes helps you regain control with a unified management layer, consistent policy enforcement, and streamlined developer tools. This Microsoft Learn article explains how the solution works and why it simplifies hybrid operations. Read the article for a technical overview and contact Contoso Technical Solutions to talk about deploying Azure Arc in your environment.
The on-demand tech paradox: Balancing speed and spend
This Capgemini article examines the paradox of cloud consumption models: while pay-as-you-go delivers speed and flexibility, it also brings new challenges for cost control and governance. It highlights how leaders can balance innovation with discipline as cloud spending accelerates. Connect with Contoso Technical Solutions to learn strategies for managing speed and spend in your cloud journey.
Maximizing Business Outcomes with Agentic AI
Every organization can achieve measurable business outcomes with the right AI strategy. This eBook, "Maximizing Business Outcomes with Agentic AI," shows how Microsoft Copilot Studio helps teams build intelligent agents that automate tasks, accelerate innovation, and enhance collaboration. Download the eBook to explore how custom Copilot agents can transform productivity and business agility, and contact Contoso Technical Solutions to learn how to create value with Copilot Studio.
Cybersecurity: An Untapped Competitive Advantage Hiding In Plain Sight
In this Forbes Tech Council article, cybersecurity is reframed as more than just defense. The piece highlights how strong security practices can serve as a competitive advantage, helping businesses build customer trust, support innovation, and stand out in crowded markets. Contact Contoso Technical Solutions to learn how you can make cybersecurity a driver of growth for your business.
Monday, October 27, 2025
Accenture: Enterprise AI deployments hit inflection point
Accenture CEO Julie Sweet said the company is seeing an inflection point with companies adopting artificial intelligence enterprise-wide and scaling use cases. Speaking on the company's fourth quarter earnings call, Sweet said: "We're also starting to see early signals of an inflection point with more clients looking for true enterprise-wide plans and activation and seeking out our successful experience with scaling in enterprises and at Accenture.
Agents of change
Organizations today are seeking tangible ways to drive ROI from AI adoption. This Microsoft WorkLab blog explores how leading companies are using Microsoft Copilot and custom agents to improve decision-making, increase efficiency, and scale innovation. Read the blog to see how agent-driven insights are fueling real business growth, and contact Contoso Technical Solutions to learn how to start building value with Copilot and agents.
What Happened When Researchers Co-Founded a Startup with AI
This Harvard Business Review article examines a bold experiment in which researchers treated AI as a startup co-founder, exploring its role in decision-making, operations, and creativity. Contact Contoso Technical Solutions to discuss how AI partnerships could shape your future of work strategies.
Tuesday, October 21, 2025
LALIGA delivers seamless fan experience and AI insights with Azure Arc
Organizations working across hybrid environments often struggle to deliver seamless experiences and real-time insights. This customer story video shows how LALIGA addresses this challenge with Azure Arc. Watch the video to see Azure Arc in action and reach out to Contoso Technical Solutions to discuss similar solutions for your business.
Monday, October 20, 2025
With Copilot agents, Pets at Home unleashes an AI revolution - Source EMEA
Organizations across industries face the same challenge: meeting customer expectations while improving efficiency. This customer story highlights how Pets at Home used Copilot agents to achieve both. Read the story to see how agents made an impact and contact Contoso Technical Solutions to discuss how they can work in your business.
Introducing Surface Laptop 5G: Seamless connectivity, built for business
This blog post from Microsoft introduces the latest addition to the Surface for Business portfolio - the Surface Laptop 5G. Powered by Intel Core Ultra (Series 2) processors, this laptop is designed with the modern mobile workforce in mind, providing 40+ trillion operations per second (TOPS) Neural Processing Unit (NPU) for fast, on-device intelligence, and 5G for continuous connectivity. Microsoft shares how 5G has been integrated into the laptop - from a dynamic antenna system for reliable connectivity, to thoughtful design considerations to preserve signal quality. Additionally, the blog highlights global test efforts to ensure the laptop's 5G performance worldwide. Contact us to learn more about this new device and order your Surface Laptop 5G today!
What is an autonomous agent?
Manual, error-prone processes slow productivity and create barriers to growth. Autonomous agents offer a solution by proactively managing tasks, responding to business triggers, and adapting to change. This infographic, "What is an autonomous agent," shows how they differ from chatbots, where they excel, and how they enable scalability across the enterprise. View the infographic to explore their potential and contact Contoso Technical Solutions to discuss building autonomous agents with Copilot Studio.
Surface Laptop for Business Intel Spec Sheet
The Surface Laptop and Surface Laptop 5G are designed with business needs in mind. With NPUs delivering 40 or 48 TOPS of on-device AI performance, these devices enable you to maximize productivity and drive AI experiences anywhere. This extends to features such as facial recognition for secure sign-in, HDR technology for enhanced visual experiences, and the sleek, slim chassis for mobility. The Surface Laptop 5G even provides ultra-fast speeds, dynamic antenna switching, and custom-tuned Qualcomm modem performance for enterprise-ready 5G. These laptops also ensure your data security with Microsoft-delivered firmware and threat protection. Leverage these transformative devices to reshape the way your business operates. Contact us to learn more and order these new Surface devices today!
Tuesday, October 14, 2025
Surface Support Portal overview - Surface
Microsoft's Surface Support Portal, which caters to businesses by offering streamlined device support and service management, saves you time and resources. Your entire history of exchanges, repairs and technical support can be easily tracked on the portal. You won't have to worry about unauthorized access, either, as robust authentication processes bolster security. And guess what? Qualified Surface technicians are always ready to help, through chat or over the phone. The ultimate resource is right at your fingertips. Check out this week's main feature: an in-depth demo of how exactly the Surface Support Portal works. You'll also get a detailed look at features like warranty status, entitlements, and eligibility for advanced warranty programs. With this new, efficient platform, you can easily transform your IT administration process, rethink your outdated procedures, and experience a more streamlined operation with Microsoft. Contact us to learn more and get started today!
Surface Support Portal with FAQ
Time is the most valuable asset in any business, and Microsoft helps you save it with the newly streamlined dashboard of the Surface Support Portal. The dashboard gives businesses comprehensive access and control over their device services - from tracking service order history to managing warranty and protection plan status of your Surface devices in one unified view. It is armed with AI-enabled self-help for personalized recommendations and step-by-step guidance. Plus, your information and device services are kept secure with enhanced support and authentication systems preventing unauthorized interactions. The Surface Support Portal provides a new dimension to how businesses can reimagine their tech-support approach. For more information on this new Surface Support Portal and to order the latest Surface AI-enabled devices, contact us today.
12 Enterprise Data Backup Challenges and How to Overcome Them | TechTarget
The article "Enterprise Data Backup Challenges and How to Overcome Them" from TechTarget explores why data protection remains one of the most complicated — yet critical — aspects of IT. As businesses generate massive volumes of information and operate across hybrid environments, they face rising storage costs, governance gaps, and security threats. This piece explains the hurdles organizations run into when building backup strategies and highlights how resilience and recovery can be strengthened in today's data-driven world.
Monday, October 13, 2025
Coles Supermarkets embraces AI and cloud applications
Deploying AI and building modern cloud apps is hard when infrastructure gets in the way. This short customer story video shows how Azure Arc empowered Coles Supermarkets to drive AI innovation and application modernization to simplify management across environments, accelerate development, and implement enterprise-grade governance. Watch the video to learn how Azure Arc supports real business innovation. Contact Contoso Technical Solutions to talk about deploying similar solutions for your business.
9 cloud strategy questions every IT leader must answer
This CIO article outlines nine critical questions shaping cloud strategies today, from AI integration and hybrid complexity to governance and compliance. It emphasizes that cloud is no longer about cost savings alone, but about agility, resilience, and innovation. Reach out to Contoso Technical Solutions to explore how to refine your cloud strategy for tomorrow's challenges.
What are Microsoft 365 Copilot agents and how to use them | Microsoft
Organizations face mounting pressure to do more with less. Copilot Agents help by automating processes, retrieving and summarizing information, and orchestrating workflows across systems. This video shows what Copilot Agents are and how they work, with practical examples of how they can support teams and free employees to focus on higher-value tasks. Watch the video today and reach out to Contoso Technical Solutions for guidance on integrating Copilot Agents into your operations.
US senators introduce bipartisan bill to combat foreign cyberattacks targeting American agriculture sector - Industrial Cyber
This Industrial Cyber piece examines new bipartisan legislation designed to protect the U.S. agriculture sector from foreign cyberattacks. By highlighting agriculture as an emerging target for hostile actors, the article underscores how cybersecurity has become critical for safeguarding food supply chains and national resilience. Reach out to Contoso Technical Solutions for guidance on strengthening protection in your own critical environments.
The on-demand tech paradox: Balancing speed and spend
Capgemini's article "The on-demand tech paradox: Balancing speed and spend" explores the shift from large, upfront IT investments to flexible, consumption-based models. Cloud economics are reshaping how organizations budget, innovate, and compete. This story examines the opportunities of pay-as-you-go IT — and the challenges of balancing agility with cost control in an era where cloud is no longer optional, but essential.
What is an Agent?
Too much time is lost to repetitive tasks and fragmented processes. AI agents offer a way forward by automating workflows, retrieving information, and executing business processes across teams and departments. This infographic, "What is an agent," illustrates the types of agents available. View the infographic to understand the possibilities and contact Contoso Technical Solutions to discuss how agents can be deployed in your workplace.
Making Safety Personal: Eye & Face Protection Check in Modern EHS -- Occupational Health & Safety
This OHS Online article explores how eye and face protection is being reimagined through personalization and modern EHS practices, reinforcing the role of safety in workplace culture. Reach out to Contoso Technical Solutions to learn how evolving safety solutions can support your workforce.
Tuesday, October 7, 2025
Surface Management Portal Overview and FAQ
Microsoft's new Security Copilot in the Surface Management Portal, built right into Intune, offers a comprehensive platform for IT admins to manage and monitor Surface devices across a network. Enjoy exclusive benefits such as insights into all Surface devices' health, efficient management and maintenance using built-in admin roles, and the option to initiate support and repair requests all within one portal. Also, the Portal promotes secure access to protect privacy and prevent fraud. It brings AI-powered insights to IT teams, enabling automated troubleshooting, proactive device management, and security-driven intelligence to help resolve issues faster and strengthen security postures. If you're not an Intune customer, you can try Microsoft Intune for free or access the Surface Support Portal for support services. Contact us to learn more and get started with the new Surface Management Portal today!
Meet Security Copilot in the Surface Management Portal | Now Available
Things are about to take a turn for the better in device management with the introduction of Security Copilot in the Surface Management Portal. Now part of the Intune admin center, you can forge ahead with stronger endpoint security, thanks to the AI-assisted capabilities within your Surface Device Management workflows. By giving you insights that move the needle, this new feature helps to resolve issues faster than it's ever been. But that's not all. Experience leading-edge generative AI technology for a simplified yet heightened device management experience in the role of an IT admin. Want to learn more about this transformative addition to the Surface Management Portal? Watch this informative video and contact us today to learn more.
AI Data Centers Are Coming for Your Land, Water and Power
Think of them as AI factories, churning out your responses from ChatGPT, Gemini, Claude and all the other generative AI tools. The costs are staggering.
Monday, October 6, 2025
Gartner Hype Cycle Highlights Rise in Gen AI and Automation as Legal, Risk, and Compliance Leaders Tackle Global Regulatory Complexity
As businesses move to adopt generative AI and automation, legal and compliance leaders are being pulled into high-priority conversations about risk, governance, and regulation. In this Gartner article, you'll get a closer look at where GenAI sits on the Hype Cycle — and the growing burden it places on compliance teams managing everything from global data laws to AI policy alignment. Read Gartner's expert take on the impact of regulatory complexity on tech adoption strategies, the responses of legal and risk leaders, and why compliance needs at at the GenAI strategy table. Need help aligning your AI strategy with compliance goals? Contact Contoso Technical Solutions for guidance.
Kent County Council can focus more resources on frontline service delivery after deploying Microsoft 365 Copilot | Microsoft Customer Stories
Delivering essential services requires time and focus, yet administrative tasks often drain both. The Kent County Council story illustrates how Microsoft 365 Copilot streamlined their workflows, enabling them to allocate more resources to frontline service delivery. Read the story for a clear view of Copilot's real-world impact. Contact Contoso Technical Solutions for tailored advice on how Copilot can boost productivity in your organization.
2025 AI and Quantum Trends: Green Tech Transforms Industries
This WebProNews article explores how AI and quantum computing are converging with green technologies to transform industries like healthcare, finance, and manufacturing. By accelerating innovation in sustainability and complex problem-solving, these forces are reshaping business and society. Contact Contoso Technical Solutions to discuss how these emerging technologies can help your organization prepare for the future.
Choosing the right solution
Making the right call for your hybrid or multicloud data estate can be challenging, but it's critical. This infographic helps compare key data workload environments, showing where Azure Arc-enabled services provide the best fit. View the infographic to explore your options and contact Contoso Technical Solutions to discuss the right solution for your environment.
The 7 Cyber Security Trends Of 2026 That Everyone Must Be Ready For
This Forbes article outlines the top cybersecurity trends shaping 2026, including the rise of AI-driven attacks, increased risks from IoT, and the ongoing challenge of securing hybrid workforces. It provides a forward-looking view of the threat landscape and the strategies organizations will need to prepare for an increasingly complex digital future. Connect with Contoso Technical Solutions to explore how these insights apply to your security strategy.
Supercharge productivity with Microsoft 365 Copilot
Productivity bottlenecks keep employees from focusing on strategic work. The video, "Supercharge productivity with Microsoft 365 Copilot," shows how Copilot simplifies everyday tasks from summarizing meetings to creating content in Microsoft 365 apps. Watch to see how Copilot drives efficiency and enables employees to focus on what matters most. Contact Contoso Technical Solutions for a personalized Copilot demonstration.
The Projected Impact of Generative AI on Future Productivity Growth — Penn Wharton Budget Model
This Wharton Budget Model article analyzes how generative AI adoption may affect long-term productivity growth, weighing the potential efficiency gains against workforce challenges and measurement complexities. Connect with Contoso Technical Solutions to discuss what these shifts could mean for your business strategy.
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