Tuesday, July 15, 2025
How AI Agents Differ From Agentic AI: What Businesses Need To Know
Understanding how AI fits into your workforce strategy starts with defining what it can and can't do. This article explains how agentic AI differs from traditional AI agents, highlighting why this distinction matters for businesses trying to scale automation responsibly. Read it for perspective on what's next in intelligent systems and what it means for your team's productivity, oversight, and outcomes. Contact Contoso Technical Solutions to discuss how to align your strategy with the right kind of AI.
Teach in the Microsoft 365 Copilot App
Watch this short but informative video on how the latest Microsoft 365 Copilot App updates can make work much easier for teachers. Educators can easily create lesson plans, draft materials like quizzes and rubrics, and quickly make modifications like translation, adjusted reading levels, length, difficulty, alignment to relevant standards, and more. Contact us today to get started with Microsoft 365 Copilot--and to order the latest AI-enabled Surface devices for your school!
Microsoft Surface for Education | Aichi Prefectural Board of Education
The Aichi Prefectural Board of Education in Japan has chosen Microsoft Surface, leveraging the transformative power of AI PCs in their educational scenario. This hasn't just improved the efficiency of the teaching-learning process but also paved the way for a new era of workstyle reform. Whether it's enhancing the process of education or streamlining digital grading, Microsoft Surface provides an unparalleled experience. With the right tools, reimagining education becomes the new norm and Microsoft Surface is at the forefront of this transformation. Watch this informative video on the value of Surface devices for teachers and students and contact us today to order your new Surface devices.
Unlocking profitable B2B growth through gen AI
Generative AI is delivering measurable growth for B2B companies, but only when it's deployed with purpose. This McKinsey article highlights how top-performing organizations are using Gen AI to sharpen go-to-market strategies, increase productivity, and boost margins. Read the article for a closer look at what works and why it matters. Contact Contoso Technical Solutions for help exploring Gen AI strategies that make sense for your goals.
Monday, July 14, 2025
Kent County Council can focus more resources on frontline service delivery after deploying Microsoft 365 Copilot
How do you free up more time for services that matter? Kent County Council answered that question by deploying Microsoft 365 Copilot. This customer story outlines how they reduced the administrative burden of emails and meeting prep, allowing staff to shift focus back to community-facing work. Read the story for a real-world view of what AI assistance can do, and reach out to Contoso Technical Solutions to discuss Copilot solutions for your team.
11 Emerging Trends in Multi-Cloud and Hybrid Cloud Strategies for 2025
The shift to multi-cloud and hybrid cloud is well underway — but what comes next? This article outlines 11 trends that will define cloud strategies in 2025, including advances in automation, AI integration, and workload portability. Read the article to prepare for what's ahead and contact Contoso Technical Solutions for help assessing your approach and identifying the right next steps.
Prepare your business for the unpredictable
Downtime isn't just an inconvenience — it's a costly risk. This infographic highlights how Azure BCDR solutions provide high availability, disaster recovery, and business continuity to keep your organization operational, regardless of disruption. View the infographic now to see why proactive planning is critical. Contact Contoso Technical Solutions for expert guidance on strengthening your resilience strategy.
Top Cybersecurity Trends Emerging From RSA Conference 2025
Cyber threats are evolving, and so is the technology used to stop them. This article recaps the most urgent cybersecurity trends presented at the RSA Conference 2025 — from next-gen identity protection to secure AI deployment. Read it for insight into what matters most right now in security strategy and how to prepare for what's ahead. Then contact Contoso Technical Solutions to talk through how your team can act on these trends.
The CEO's guide to building a Frontier Firm
As AI transforms how organizations operate, leaders like you are under pressure to redesign not just tools, but the very structure of your business. This blog post offers a high-level view into the decisions CEOs must make to evolve into a Frontier Firm. Read the blog to explore this emerging business model and connect with Contoso Technical Solutions to discuss how your firm can lead, not lag.
Five Ways A Postsale Digital Experience Reduces Risk During Volatile Times
In uncertain markets, retention matters more than acquisition. This article discusses five strategic ways enterprise leaders are strengthening the digital post-sale experience to reduce risk, stabilize revenue, and boost customer value. If your business is navigating volatility, this insight can help you shift from reactive support to proactive customer engagement. Read it now, then contact Contoso Technical Solutions to talk through ways to support your customers better post-purchase.
Tuesday, July 8, 2025
Winning at digital transformation and cloud through Hybrid by Design | IBM
Too many cloud transformations stall when strategy doesn't match business needs. This article explains how adopting a hybrid approach helps organizations modernize faster, cut costs, and stay agile across environments. Read the article to learn how to apply this thinking to your organization's cloud strategy. Contact Contoso Technical Solutions for guidance building the right plan for your business.
Mastering B2B Messaging: Five Strategies To Connect With The Buying Network In The AI Era
B2B buying decisions are no longer driven by one person — they're made by networks. This article lays out five actionable strategies that help businesses adapt their messaging to connect with multiple influencers across the buying journey. Read the article to see how leading firms are updating their approach, and contact Contoso Technical Solutions to see how you can refine your messaging to match the way decisions are made today.
Microsoft Surface in Retail - Day in the Life
This video focuses on how Microsoft's Surface for Business devices are transforming the retail sector. Traditionally, technology solutions have been divided between those designed for customer-facing staff and those used by management. However, the Surface for Business cuts across these divides, offering powerful solutions that can be used by everyone. From frontline workers dealing with customers on a daily basis to store managers overseeing operations, everyone can benefit from the productivity-boosting features of these devices. The Surface for Business also plays a pivotal role in accelerating AI technology in retail, facilitating a host of advanced features expected in today's digital age. Transform the way you think about retail technology by watching this engaging video. Be sure to contact us today to learn more about offers on new Surface devices!
Supporting Device Needs for Frontline Workers in Retail
The Microsoft Brochure, 'Surface in Retail', showcases how Microsoft's versatile and secure Surface for Business portfolio can empower retail workers to deliver more engaging customer experiences. The brochure provides insights into how adoption of Surface has transformed customer interactions at MAGRABi Retail Group, improving efficiency and enhancing customer service. It discusses the potential benefits of adopting a cloud strategy along with a modern device strategy, including increased employee engagement, improved communication, and enhanced security. The brochure highlights the diversity in the Surface portfolio, focusing on how the combination of powerful processors, extended battery life, the versatility of 2-in-1 devices, and the usefulness of intuitive features such as touch, voice, and Surface Pen can enhance productivity. Furthermore, it elaborates on how integrating AI enhancements and emerging technologies could lead to increased efficiency and productivity. Read the brochure and contact us today to learn about the latest offers on new Surface devices!
View: Supporting Device Needs for Frontline Workers in Retail
Monday, July 7, 2025
Edgewell moves to SAP on Azure, strengthening BCDR and innovation on the Microsoft Cloud | Microsoft Customer Stories
Does your business have a continuity plan? This customer story details how Edgewell Personal Care, a global consumer goods company, migrated SAP workloads to Azure, ensuring high availability, scalability, and disaster recovery. Read the story to learn how Edgewell improved IT resilience and reduced risk by leveraging the power of Microsoft Azure. Ready to plan ahead? Contact Contoso Technical Solutions to speak with an Azure expert.
Inside KPMG's $100 million AI investment: How Google Cloud's partnership is fueling the firm's new tech services
Major firms are investing heavily in AI to drive new revenue streams. Is your business following suit? This article highlights the KPMG strategy to put $100 million toward building AI- and automation-powered services in a technology partnership with Google Cloud. Read the article to see what AI-driven transformation can look like, and reach out to Contoso Technical Solutions to discuss how to plan and implement a strategy for your business.
2025 Work Trend Index Annual Report
AI agents are poised to take on entire business processes; compelling business leaders to rethink operations, workforce design, and leadership roles. The "2025 Work Trend Index Annual Report" analyzes trends from 31,000 workers across 31 countries and identifies what it takes to become a Frontier Firm. Download the report to see what your business must do now to stay competitive, and contact Contoso Technical Solutions to discuss what a modern AI strategy looks like for your team.
How to increase cybersecurity in the age of AI PCs
As AI PCs become more widespread in business environments, they create new attack surfaces for cybercriminals. This article highlights why business leaders must act now to reframe their cybersecurity strategy to address the unique risks introduced by AI hardware and workloads. Read the article to get the full perspective, and connect with Contoso Technical Solutions for a security assessment built for the AI PC era.
PKSHA leans on Copilot for Microsoft 365
PKSHA Technology saw measurable results by integrating Microsoft Copilot for Microsoft 365 — empowering employees to complete tasks faster, improve documentation, and enhance overall productivity. This customer success story outlines how the AI solution helped streamline workflows and reduce context switching in a tech-forward company. Read the story for lessons learned and ideas on how your organization can use Copilot to streamline day-to-day work. Contact Contoso Technical Solutions to discuss what these results could look like for your business.
Building An 'AI-First' Culture: What Does That Even Mean?
AI tools are only part of the equation — real transformation happens when culture evolves, too. This article breaks down what it actually means to build an AI-first culture, why it matters, and how organizations are making it actionable. Read it to understand the core of AI-first success, then contact Contoso Technical Solutions to talk about aligning culture and technology in your business.
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